Usually used and vintage stuff do not have a return policy. Now that being said if you buy a guitar off Reverb, and it says its in mint condition, but it looks like there was $200 worth of pennies thrown at the top, you can get your money back due to the description being misleading. But if the guitar comes, and it is as described, well than that is your 'New Used Guitar". I've never had to return a guitar I got off The Verb and I always list everything about the guitar I can when selling there. You can always ask for more pics, sound, and video clips of the guitar form the seller.