62burst Posted April 15, 2014 Share Posted April 15, 2014 Silly question: so let's say I bought a brand new guitar off an unauthorized online dealer. Is there any advantage to filling out the warranty card even though there is no warranty when purchased thru an unauthorized dealer? Not a silly question; I've bought new old stock guitars from unauthorized dealers, received most of the case candy, including the final checklist (w/ serial #), but have never seen a warranty card included. Maybe some do include it, or forget to remove it, or don't care, but I don't recall seeing one in any of the ones I've bought from unauthorized dealers. To the OP: I was sure Gibson would soon be getting back with you; glad to hear you'll be getting the paperwork. Link to comment Share on other sites More sharing options...
Jerry K Posted April 15, 2014 Share Posted April 15, 2014 Silly question: so let's say I bought a brand new guitar off an unauthorized online dealer. Is there any advantage to filling out the warranty card even though there is no warranty when purchased thru an unauthorized dealer? I am not sure what kind of 'advantage' you are suggesting. I suspect the company is able to track dealers and serial numbers pretty effectively and it is unlikely you would be able to get warranty service by sending in a card given to you mistakenly or using the web interface under your circs. Trying to obtain 'advantages' to which one is not actually entitled sounds unprincipled and unworthy to me. Link to comment Share on other sites More sharing options...
michaelnel Posted April 15, 2014 Author Share Posted April 15, 2014 Well, pushing it up the chain worked, kinda. I got email from the sales manager at Guitar Center in reference to the complaint I lodged about this. She rounded up the accessory pack including strings, pick holder, keyfob, but was unable to find the warranty registration card serialized to my guitar and the owner manual, so she said she's going to Gibson for that. She said the rest of it shipped out today. And Customer Support at Gibson says they are sending the owner manual and the warranty registration card. I guess I won, kinda. Link to comment Share on other sites More sharing options...
Fullmental Alpinist Posted April 15, 2014 Share Posted April 15, 2014 I guess I won, kinda. Well, actually, there are still two things missing: pictures of your new guitar and a sound file. When can we expect to see 'em? FMA Link to comment Share on other sites More sharing options...
retrorod Posted April 15, 2014 Share Posted April 15, 2014 Feeling so much better for my little 'vintage only' universe right now. Thanks for the topic. Bottom line...just hope you got a well-built, responsive instrument. Agree! Link to comment Share on other sites More sharing options...
retrorod Posted April 15, 2014 Share Posted April 15, 2014 Well, actually, there are still two things missing: pictures of your new guitar and a sound file. When can we expect to see 'em? FMA THAT....is funny!....thanks! Link to comment Share on other sites More sharing options...
E-minor7 Posted April 15, 2014 Share Posted April 15, 2014 . Well, actually, there are still two things missing: pictures of your new guitar and a sound file. When can we expect to see 'em? FMA Hehe, , , that panther is one heavy spectator. I feel the presure climb Mr. Threadhosts back. . . Link to comment Share on other sites More sharing options...
michaelnel Posted April 16, 2014 Author Share Posted April 16, 2014 Well, actually, there are still two things missing: pictures of your new guitar and a sound file. I already posted pics of the guitar in the "NGD: J45" thread on this board. Here's a sound file: Link to comment Share on other sites More sharing options...
Drog Posted April 16, 2014 Share Posted April 16, 2014 True.. but when its a new buyer, its all nice to have... in the U.S you get the life time when it stays with the original owner.. here in canada we only get a year..yorkville keeps the paper work.. but we do get a Pick... whopptee doo.. The claim on the certificate/ paper is completely wrong. We get all the same things as the U.S. , except the actual warranty and that is Gibson not Yorkville saying no warranty. If your guitar does not have the certificate, take it up with the store as they are the ones that removed it. Every single Gibson I have purchased had all the case goodies. Link to comment Share on other sites More sharing options...
michaelnel Posted April 16, 2014 Author Share Posted April 16, 2014 The case candy package arrived from Guitar Center today. I didn't open the sealed clear envelope, but it appears to have a pick, a leather keyfob, a set of Gibson strings and a sticker, just as DChristo posted earlier. Now waiting for the paperwork. Link to comment Share on other sites More sharing options...
AnneS Posted April 17, 2014 Share Posted April 17, 2014 I am not sure what kind of 'advantage' you are suggesting. I suspect the company is able to track dealers and serial numbers pretty effectively and it is unlikely you would be able to get warranty service by sending in a card given to you mistakenly or using the web interface under your circs. Trying to obtain 'advantages' to which one is not actually entitled sounds unprincipled and unworthy to me. Don't know if it's still true, but used to be you had to send a copy of the sales receipt in with the warranty card. But I agree with Jerry that it'd be uncool to try to obtain the warranty under false pretenses or, maybe worse, to try and dupe the next buyer into believing card=warranty and then charge a premium for the sale. In no way am I presuming ill intent behind the question- just saying that I can't imagine an advantage of a warranty card in a situation where there is no warranty. Link to comment Share on other sites More sharing options...
onewilyfool Posted April 17, 2014 Share Posted April 17, 2014 Remember….the most important thing in the case, is the enjoyment you will get playing your guitar for years to come!!! Enjoy... Link to comment Share on other sites More sharing options...
The G Posted April 18, 2014 Share Posted April 18, 2014 True.. but when its a new buyer, its all nice to have... in the U.S you get the life time when it stays with the original owner.. here in canada we only get a year..yorkville keeps the paper work.. but we do get a Pick... whopptee doo.. Yup, and thats why I won't buy a new Gibson here in Canada. Used......In a heartbeat. Link to comment Share on other sites More sharing options...
Drog Posted April 18, 2014 Share Posted April 18, 2014 Yup, and thats why I won't buy a new Gibson here in Canada. Used......In a heartbeat. Yorkville does not keep the paperwork, all certificates should come with the guitar. Warranty: Gibson does not offer any warranty to any guitar sold outside of the U.S.A , once again...Gibson does not offer any warranty. It has nothing to do with Yorkville. Just so you know. Link to comment Share on other sites More sharing options...
aerohead Posted April 18, 2014 Share Posted April 18, 2014 I am not sure what kind of 'advantage' you are suggesting. I suspect the company is able to track dealers and serial numbers pretty effectively and it is unlikely you would be able to get warranty service by sending in a card given to you mistakenly or using the web interface under your circs. Trying to obtain 'advantages' to which one is not actually entitled sounds unprincipled and unworthy to me. An advantage could be that if my guitar was stolen that Gibson would have all the specifics of the guitar (original MAP, and other details such as colour, serial number, build material). I saved $1000 by NOT purchasing through an authorized dealer so I don't expect a full warranty but even having the above info stored on the Gibson database would still be considered an advantage. I didn't realize my question would have me viewed as an unscrupulous scumbag trying to take advantage of something I had absolutely no right to have access to. Link to comment Share on other sites More sharing options...
michaelnel Posted April 18, 2014 Author Share Posted April 18, 2014 I didn't realize my question would have me viewed as an unscrupulous scumbag trying to take advantage of something I had absolutely no right to have access to. New to the internet, huh? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.