Raul86 Posted February 29, 2016 Share Posted February 29, 2016 Hello, first time hear. I just bought a new Epiphone SG Vintage g-400 and noticed a couple of cracks on either side of the neck. I've attached pictures. I was just wondering if those cracks are superficial, and on the finish or if they appear to go deeper. It's only a week old and the playability/sound don't seem to be affected, but I'm no expert and I definitely don't want to return it if I don't have to. Any and all feedback is appreciated. Thanks Link to comment Share on other sites More sharing options...
Steve112 Posted February 29, 2016 Share Posted February 29, 2016 Hello, first time hear. I just bought a new Epiphone SG Vintage g-400 and noticed a couple of cracks on either side of the neck. I've attached pictures. I was just wondering if those cracks are superficial, and on the finish or if they appear to go deeper. It's only a week old and the playability/sound don't seem to be affected, but I'm no expert and I definitely don't want to return it if I don't have to. Any and all feedback is appreciated. Thanks Can't tell how deep the cracks propagate from pics but they are disturbing, whatever movement or stress caused them was across the entire width of nut area. Almost like it took a hit somewhere, or somehow. If bought from a shop, I'd be bringing the guitar in to be checked thoroughly by a tech! Link to comment Share on other sites More sharing options...
Raul86 Posted February 29, 2016 Author Share Posted February 29, 2016 Can't tell how deep the cracks propagate from pics but they are disturbing, whatever movement or stress caused them was across the entire width of nut area. Almost like it took a hit somewhere, or somehow. If bought from a shop, I'd be bringing the guitar in to be checked thoroughly by a tech! Thanks. It's hard to tell how deep they go, they look fairly shallow, but I bought it from Guitar Center so who knows what it's been through. Link to comment Share on other sites More sharing options...
Mike_L Posted February 29, 2016 Share Posted February 29, 2016 Looks familiar: Cracked Neck Get thee to a competent luthier or take it back to where you bought it. Link to comment Share on other sites More sharing options...
Raul86 Posted February 29, 2016 Author Share Posted February 29, 2016 Looks familiar: Cracked Neck Get thee to a competent luthier or take it back to where you bought it. Just looked at your post. I noticed a ding on the headstock a day or so after I got it but didn't think too much of it. I recently tuned the guitar down a half step, and a couple days later noticed the cracks. Link to comment Share on other sites More sharing options...
Mike_L Posted February 29, 2016 Share Posted February 29, 2016 Just looked at your post. I noticed a ding on the headstock a day or so after I got it but didn't think too much of it. I recently tuned the guitar down a half step, and a couple days later noticed the cracks. Yep, probably happened when you took some tension off of the neck with the down-tune. My ES-355 was shipped to me half-way around the world and showed up in pristine condition and played perfect. Then I changed the strings.... It wasn't practical for me to send it back to the dealer so $400 later and you can't even tell it was ever damaged; and is my favorite guitar. A keeper of course because of the loss of value from having the neck repaired. If making a return to the dealer is an option, that is your best bet. Good luck Link to comment Share on other sites More sharing options...
Raul86 Posted February 29, 2016 Author Share Posted February 29, 2016 Yep, probably happened when you took some tension off of the neck with the down-tune. My ES-355 was shipped to me half-way around the world and showed up in pristine condition and played perfect. Then I changed the strings.... It wasn't practical for me to send it back to the dealer so $400 later and you can't even tell it was ever damaged; and is my favorite guitar. A keeper of course because of the loss of value from having the neck repaired. If making a return to the dealer is an option, that is your best bet. Good luck Thanks man, I'll need it. I'm going to make a trip down to Guitar Center tomorrow and try to return/exchange it. Link to comment Share on other sites More sharing options...
LPS1976 Posted February 29, 2016 Share Posted February 29, 2016 yeah, a string change wouldn't cause that. take it back and exchange it. Link to comment Share on other sites More sharing options...
kidblast Posted February 29, 2016 Share Posted February 29, 2016 this is a train wreck waiting to go off the tracks. I'd try to bring it back asap... Call immediately to inform them. you don't want them thinking that you did this and now are trying to back out of the purchase. I wish you all the best with this, I'm sure you're disappointed. Link to comment Share on other sites More sharing options...
Raul86 Posted March 1, 2016 Author Share Posted March 1, 2016 So a quick update, for those who care. I just got back from Guitar Center, and I was able to exchange it. They were quite cool about it to my surprise, actually. They didn't hassle me and actually had another guitar in the back so I wouldn't have to wait for a new one to come in. So, they bring the one from the back, take it out of the box and believe it or not it had the same exact sort of nick on the headstock. It would appear that they were both dropped at some point during the shipping. So they've ordered me another one, and we'll see when that one comes. But now I'm guitar-less for a while which is unfortunate. Link to comment Share on other sites More sharing options...
Steve112 Posted March 1, 2016 Share Posted March 1, 2016 So a quick update, for those who care. I just got back from Guitar Center, and I was able to exchange it. They were quite cool about it to my surprise, actually. They didn't hassle me and actually had another guitar in the back so I wouldn't have to wait for a new one to come in. So, they bring the one from the back, take it out of the box and believe it or not it had the same exact sort of nick on the headstock. It would appear that they were both dropped at some point during the shipping. So they've ordered me another one, and we'll see when that one comes. But now I'm guitar-less for a while which is unfortunate. Well, at least they're making an effort to resolve this to your satisfaction. It is a pita when an instrument purchase goes sideways. Keep us informed and here's hoping it will be back on track for you, Raul86. Link to comment Share on other sites More sharing options...
Mike_L Posted March 1, 2016 Share Posted March 1, 2016 Great news! You may be guitar-less for the near term but you've rid yourself of a huge headache at the same time. Glad it's working out for you. Link to comment Share on other sites More sharing options...
kidblast Posted March 1, 2016 Share Posted March 1, 2016 that's great news Raul! Well not great your without a guitar but great that GC is working with you! Link to comment Share on other sites More sharing options...
Cougar Posted March 1, 2016 Share Posted March 1, 2016 Great news! You may be guitar-less for the near term but you've rid yourself of a huge headache at the same time. Exactly. Being without a guitar for a while is much better than being hung out to dry. Link to comment Share on other sites More sharing options...
Campbell Posted March 1, 2016 Share Posted March 1, 2016 Well, at least they're making an effort to resolve this to your satisfaction. It is a pita when an instrument purchase goes sideways. Keep us informed and here's hoping it will be back on track for you, Raul86. Not only is it a pita, it’s falafel! Sorry, couldn't resist. Link to comment Share on other sites More sharing options...
merciful-evans Posted March 1, 2016 Share Posted March 1, 2016 I had a neck crack last year. Fortunately its been fine, and plays just as well as it ever did. I did have the guitar in its case which was on the floor. So far, so good. Unfortunately, when I picked it up by the handle the guitar toppled out. Cautionary tale #2. Always fasten down the case lid! Link to comment Share on other sites More sharing options...
Steve112 Posted March 2, 2016 Share Posted March 2, 2016 Not only is it a pita, it’s falafel! Sorry, couldn't resist. Groan!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
JerseyRay Posted March 6, 2016 Share Posted March 6, 2016 I had a neck crack last year. Fortunately its been fine, and plays just as well as it ever did. I did have the guitar in its case which was on the floor. So far, so good. Unfortunately, when I picked it up by the handle the guitar toppled out. Cautionary tale #2. Always fasten down the case lid! And if you have it in a guitar stand, aim the front towards the wall when not in use. My cat almost took my guitar drown face first when he decided to use it to stretch... stupid cat... Link to comment Share on other sites More sharing options...
Raul86 Posted March 6, 2016 Author Share Posted March 6, 2016 Picked up my guitar earlier today, and after a slight truss rod adjustment I'm officially back in business. Link to comment Share on other sites More sharing options...
Steve112 Posted March 6, 2016 Share Posted March 6, 2016 Picked up my guitar earlier today, and after a slight truss rod adjustment I'm officially back in business. Good to hear, Raul86. How's everything with the new one? Link to comment Share on other sites More sharing options...
Raul86 Posted March 6, 2016 Author Share Posted March 6, 2016 Good to hear, Raul86. How's everything with the new one? Great! Looks good, sounds good. No complaints for now. Link to comment Share on other sites More sharing options...
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