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Casino Pickup Problem


jeff h

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Hi, just joined the forum here to ask a question. I bought and just received a used Epiphone Casino (inspired by JL) from Musician's Friend. It seems great, looks brand new. But I am getting absolutely no response at all from the bridge pickup, no sound at all. The neck pickup is fine.

 

Anybody have any idea what would be possible causes of that? How big a deal to repair it would be? (I have no clue about doing any of that type of work myself).

 

I guess my options are to return it, which is a drag, or pay for a repair, which is really a drag too.

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Am I to assume that you weren't able to try it before buying (I bought and just received.....)? Have you called MF yet to tell them your issue? I would think that if you push the point, they will try to resolve the problem. If they won't, and you feel that the price you paid was worth it, a good guitar tech should be able to fix it pretty quickly and for a minimal charge. More than likely a loose wire. If you paid top dollar, tell MF to take it back, it shouldn't have left their store in non-working condition or the problem should have been disclosed before the sale. I learned a long time ago that nice guitars are not the place to learn about electronics and soldering. I'd gladly pay an expert to do it right and do it once. Hope it works out for you. Those are nice guitars.

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Am I to assume that you weren't able to try it before buying (I bought and just received.....)? Have you called MF yet to tell them your issue? I would think that if you push the point, they will try to resolve the problem. If they won't, and you feel that the price you paid was worth it, a good guitar tech should be able to fix it pretty quickly and for a minimal charge. More than likely a loose wire. If you paid top dollar, tell MF to take it back, it shouldn't have left their store in non-working condition or the problem should have been disclosed before the sale. I learned a long time ago that nice guitars are not the place to learn about electronics and soldering. I'd gladly pay an expert to do it right and do it once. Hope it works out for you. Those are nice guitars.

As you say that you have no clue....

I don't know that you are going to get better advice than that.

Could just be the switch, probably a loose wire, (hopefully not at the pickup). Most would say just tell them you want an exchange....

When push comes to shove remember....It's their problem...not yours!

Contact MF and see what they have to say (be nice)....Just don't void their warranty and exchange policy.

 

Willy

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Since the guitar is used, the unconditional return policy may not apply - depends on the particular instrument. And since it is used, there may not even be a replacement available. You may want to consult with a tech for a repair estimate before making a decision. Or do you have a friend or relative who is handy, because chances are, it's an easy fix.

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Hey thanks for the replies guys, appreciate it.

 

I think I'll start by calling MF and see what if anything they can do for me. Then get an estimate for the repair. Glad to hear that it is probably something minor.

 

For their used stuff, you get a 45 day return policy, but no warranty.

 

I love the guitar, it's beautiful and I've been wanting one for a long time. Thanks again!

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Jeff, since it wasn't working when you got it, it either didn't work when it was shipped (again, I'm guessing) or something happened during shipping. Either way, not something you did. Give them the opportunity to do something to help by calmly explaining to them what's wrong. My guess is they'll make things right, most people will. Keep us posted on the outcome would ya?

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Contacted MF. They were super nice and they're sending me a new Casino at the used price. So that is pretty much win win I think. I barely finished describing the problem and they offered that.

 

Thanks again for your input!

Welcome to the forum Jeff, that's great news, MF are pretty good like that. Don't forget when it arrives to post some pics of it here, we love pics.

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(oh yeah, no pics it didn't happen right?)

Thanks to animalfarm, there's a "DO-IT-YOURSELF" thread pinned to the top of the Epiphone Lounge section of this forum, the first entry is about how to post pictures here. Hope this helps.

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Contacted MF. They were super nice and they're sending me a new Casino at the used price. So that is pretty much win win I think. I barely finished describing the problem and they offered that.

 

Thanks again for your input!

 

Excellent - MF is good about doing things like that! WILL they be allowing you

to just KEEP the "BROKEN" one as compensation for your Mental Anguish and Suffering?????

(Ahem) Practice sounding anguished... [-o<[-o<[-o<

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had the same issue with my first wildkat. it wasnt the switch it was a bad pickup. i took it back they had a used on that someone didnt like i went home with the wc and an extra hundred bucks in my pocket. id return it its new it should be right specially for that price.

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