kidblast Posted October 7, 2022 Share Posted October 7, 2022 I have a StroboClip HD, purchased in December of the Pandemic year. We all know how good these are so I'm not here to sing the praises of the tuners The M2 sized nut & screw that secures the swivel arm to the base loosened and the nut is missing. I have the screw but the nut? Good luck finding that! This was a bout 6 months ago, I jammed a tooth pick in there and it's been working fine. I finally went to "contact us" on the Peterson web site. And explained the problem The replacement parts are on the way without a single hitch or hassle. just a few replies to the support ticket and that was that. I know it's probably not a big deal in the grand scheme of things, I mean really how much can those screws/nuts cost right? What was impressive is the speed at which they responded and resolved this. We're talking about an hour. I had already registered the warranty and had an account. Not my first rodeo with Peterson products I hope I can get the took pick out! 😕 Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted October 7, 2022 Share Posted October 7, 2022 22 minutes ago, kidblast said: I have a StroboClip HD, purchased in December of the Pandemic year. We all know how good these are so I'm not here to sing the praises of the tuners The M2 sized nut & screw that secures the swivel arm to the base loosened and the nut is missing. I have the screw but the nut? Good luck finding that! This was a bout 6 months ago, I jammed a tooth pick in there and it's been working fine. I finally went to "contact us" on the Peterson web site. And explained the problem The replacement parts are on the way without a single hitch or hassle. just a few replies to the support ticket and that was that. I know it's probably not a big deal in the grand scheme of things, I mean really how much can those screws/nuts cost right? What was impressive is the speed at which they responded and resolved this. We're talking about an hour. I had already registered the warranty and had an account. Not my first rodeo with Peterson products I hope I can get the took pick out! 😕 Nice. Its great when a company stands behind their product. I have a few Snarks and when the feet pads wear out (happened twice) I contact them, and they always send me new ones no questions asked except what is my address. Quote Link to comment Share on other sites More sharing options...
kidblast Posted October 7, 2022 Author Share Posted October 7, 2022 2 hours ago, Sgt. Pepper said: Nice. Its great when a company stands behind their product. I have a few Snarks and when the feet pads wear out (happened twice) I contact them, and they always send me new ones no questions asked except what is my address. Ah good to know! I have a few Snarks, so far, I've had zero issues with them, except that they are not as precise, but sometimes, a hand grenade is as good as a sniper rifle Quote Link to comment Share on other sites More sharing options...
Murph Posted October 7, 2022 Share Posted October 7, 2022 I have one, and the screw came loose, had to tighten it once so far. Had a Snark fall apart like they are designed to do. I JB welded it, and still bought the Peterson. Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted October 7, 2022 Share Posted October 7, 2022 11 minutes ago, Murph said: I have one, and the screw came loose, had to tighten it once so far. Had a Snark fall apart like they are designed to do. I JB welded it, and still bought the Peterson. Where the arm clicks into the actual tuner part of the Snark they have redesigned, and its much more robust now, but the Peterson is the hands down winner. Quote Link to comment Share on other sites More sharing options...
rct Posted October 8, 2022 Share Posted October 8, 2022 I have one of the original VS-1s, easily 20 odd years old, and I have a Strobe stomp on the board. I wouldn't use anything else. Well, I do, I have a Boss clip on for the acoustics but if it ever exploded I'd get a Peterson. rct Quote Link to comment Share on other sites More sharing options...
kidblast Posted October 8, 2022 Author Share Posted October 8, 2022 15 hours ago, rct said: I have one of the original VS-1s, easily 20 odd years old, rct I have the same one, I think I got it in 1999.. The selector wheel broke off and I eventually lost it. It still worked if you reinserted it. so I can't change temperament and some of the screen is kind of baked, but it still works and sort of usable. Peterson Support said they no longer had the parts, otherwise, they'd have rebuilt it for me when contacted them awhile ago. Quote Link to comment Share on other sites More sharing options...
rct Posted October 8, 2022 Share Posted October 8, 2022 1 hour ago, Fish Crumpet said: Tap an A=440 pitch fork, tune string 5 to a beatless unison (5th fret harmonic) and go from there. Affordable, lasts forever and never needs batteries. Obviously, I'm old. I'm old too and I do agree with that, but it doesn't work in a bar or any other venue I am used to being in when using my guitars. rct Quote Link to comment Share on other sites More sharing options...
kidblast Posted October 8, 2022 Author Share Posted October 8, 2022 1 hour ago, Fish Crumpet said: Tap an A=440 pitch fork, tune string 5 to a beatless unison (5th fret harmonic) and go from there. Affordable, lasts forever and never needs batteries. Obviously, I'm old. oh ok.. what does age have to do with it, I'm 65.. can ya beat that? Quote Link to comment Share on other sites More sharing options...
mihcmac Posted October 8, 2022 Share Posted October 8, 2022 I do like to have a tuning fork on hand, but my favorite is anything that uses an actual VU meter that reacts slower like me. 🙂 Quote Link to comment Share on other sites More sharing options...
kidblast Posted October 9, 2022 Author Share Posted October 9, 2022 16 hours ago, Fish Crumpet said: Question 1 response: Advanced age often implies a more traditional approach. Question 2 response: Easily. I get it! just screwing with ya! 😁 Quote Link to comment Share on other sites More sharing options...
Sheepdog1969 Posted October 29, 2022 Share Posted October 29, 2022 Was just talking to my local music shop owner about tuners, and he said, "I'm an old telephone guy.". Confused as to what his former employment at the phone company had to do with our conversation, I gave him a puzzled look. He then said, "Yeah, I just would pick up my land line phone and tune to the dial tone, which is an A." The more you know! (insert rainbow graphic here) Quote Link to comment Share on other sites More sharing options...
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