StompIt Posted September 30, 2011 Share Posted September 30, 2011 Hey Guys, Just received my new SG Standard from MF yesterday and overall I'm extremely pleased. Amazing tone and playability. Just have one issue. There is a manufacturing defect on the headstock starting at the nut and going under the truss rod cover. I know that MF will take it back and exchange it, but Im wondering if defects of this nature are common and that I may end up with something similar on the next one. The neck on this one is fantastic.. no buzzes or dead zones. Bad news: See post # 19 for the replacement guitar. https://lh4.googleusercontent.com/-40A4D2ouAOk/ToWi0YWZcJI/AAAAAAAAiDA/DXVeMYIEyfw/s640/DSC03815.JPG https://lh4.googleusercontent.com/-8gtMPEYH654/ToWi4fxRkUI/AAAAAAAAiDU/5Dci_i57HX8/s640/DSC03821.JPG https://lh3.googleusercontent.com/-FTwWJdlQyPw/ToWi6dacOdI/AAAAAAAAiDg/6i6eUObGrRI/s640/DSC03824.JPG Link to comment Share on other sites More sharing options...
rolling56 Posted September 30, 2011 Share Posted September 30, 2011 wow that sucks and is unacceptable to me. I'd call them and send it back and get a different one unless your just really liking that neck. Link to comment Share on other sites More sharing options...
Wild_Rose Posted September 30, 2011 Share Posted September 30, 2011 I would say don't pay attention to it but when you pay BIG BUCKS, that is unaccaptable. Link to comment Share on other sites More sharing options...
BigKahune Posted September 30, 2011 Share Posted September 30, 2011 . I'm curious as to what exactly that is. . Is it a split in the finish? . Is it a scrap? . Is it a crack? . Looks like something metal is showing down in there - screw? Truss rod? How about a pic with the TRC off? Given the amazing tone and playability the guitar has, if it's just a split or scrap in the finish and the guitar is otherwise fine, I'd keep it and cover that spot (black paint or something). When you got a great player, there's always a gamble on an exchange you will be disappointing with the replacement. If it's a crack, I would return it. The crack could extend below the fretboard and be worse than it actually looks. I wonder if that escaped QC or if something happened during shipping to the retailer. Link to comment Share on other sites More sharing options...
pauloon Posted September 30, 2011 Share Posted September 30, 2011 If that came out of the factory like that=====no excuse imo. To be honest.....and i'll get shot down for saying this,...(but it is JUST MY EXPERIENCE OF ON-LINE GIBSONS)..many come with defects,(on-line buying has been debated elsewhere).... The only way you can be sure to get one defect free is to buy from a store,(i've sat for hours playing,inspecting), i realise this is not always possible for some,and of course you save a few quid on-line,but road testing is the only way, i've never seen that problem on a gibson before,and would be suprised to see another,....but the worst of it for you ,you love the guitar!! ,....a replacement MAY not feel/sound so good. good luck though. Link to comment Share on other sites More sharing options...
StompIt Posted September 30, 2011 Author Share Posted September 30, 2011 . I'm curious as to what exactly that is. . Is ita split in the finish? . Is it a scrap? . Is it a crack? . Looks like something metal is showing down in there - screw? Truss rod? How about a pic with the TRC off? Given the amazing tone and playability the guitar has, if it's just a split or scrap in the finish and the guitar is otherwise fine, I'd keep it and cover that spot (black paint or something). When you got a great player, there's always a gamble on an exchange you will be disappointing with the replacement. If it's a crack, I would return it. The crack could extend below the fretboard and be worse than it actually looks. I wonder if that escaped QC or if something happened during shipping to the retailer. You bring up some very good points. I didnt get time, but I considered pulling the TRC off, which would be interesting. I dont see any metal in the defect.. but I am wondering what the pinkish colored area is. Link to comment Share on other sites More sharing options...
StompIt Posted September 30, 2011 Author Share Posted September 30, 2011 If that came out of the factory like that=====no excuse imo. To be honest.....and i'll get shot down for saying this,...(but it is JUST MY EXPERIENCE OF ON-LINE GIBSONS)..many come with defects,(on-line buying has been debated elsewhere).... The only way you can be sure to get one defect free is to buy from a store,(i've sat for hours playing,inspecting), i realise this is not always possible for some,and of course you save a few quid on-line,but road testing is the only way, i've never seen that problem on a gibson before,and would be suprised to see another,....but the worst of it for you ,you love the guitar!! ,....a replacement MAY not feel/sound so good. good luck though. The lack of QC on this particular guitar is evident and Im most likely just going to send it back. Its just too expensive to live with it. But you are right, road testing would eliminate this issue. My concern about getting another GOOD player seems to be well founded, but I guess I will cross my fingers . Link to comment Share on other sites More sharing options...
StompIt Posted September 30, 2011 Author Share Posted September 30, 2011 Here's another angle.. this thing is really wierd... Link to comment Share on other sites More sharing options...
pauloon Posted September 30, 2011 Share Posted September 30, 2011 Here's another angle.. this thing is really wierd... It almost looks as if the truss rod cavity has been cut to big ,and covered over by the headstock veneer, i'd be itching to take the truss rod cover off and looksee.......unless you're worried it could do further damage..... you're not happy....send it back. Link to comment Share on other sites More sharing options...
StompIt Posted September 30, 2011 Author Share Posted September 30, 2011 It almost looks as if the truss rod cavity has been cut to big ,and covered over by the headstock veneer, i'd be itching to take the truss rod cover off and looksee.......unless you're worried it could do further damage..... you're not happy....send it back. I'm going to pull the cover and take a look... Im really curious now. Link to comment Share on other sites More sharing options...
Dallastx Posted October 1, 2011 Share Posted October 1, 2011 OMG! I'd send it back! Link to comment Share on other sites More sharing options...
StompIt Posted October 1, 2011 Author Share Posted October 1, 2011 OMG! I'd send it back! Yep.... I sent it back to MF tonight! They said I will get my SG replacement early next week. Link to comment Share on other sites More sharing options...
StompIt Posted October 1, 2011 Author Share Posted October 1, 2011 Thanks everyone for your help !! Link to comment Share on other sites More sharing options...
imagemarine Posted October 8, 2011 Share Posted October 8, 2011 Yep.... I sent it back to MF tonight! They said I will get my SG replacement early next week. Get replacement yet? Pictures!!!, Photos!!! -- How is new one; Sound good? Link to comment Share on other sites More sharing options...
Space Pup Posted October 8, 2011 Share Posted October 8, 2011 Wouldn't matter to me if it was a factory defect or damage during shipping. That one goes back! Link to comment Share on other sites More sharing options...
PP_CS336 Posted October 10, 2011 Share Posted October 10, 2011 I'm glad you decided to send your SG Standard back to MF. Even before I read any of the other responses, I thought. "No way, Jose." That is totally unacceptable regardless of the price. From the looks of it I think it may even get worse over time, and what if you ever had to sell it? No one would by something with that sort of defect. Regular wear and tear (dings, scratches, or what people refer to as "mojo") would not hurt the resale, but something like what you have definitely would. I hope they send you a better one next time around. Good luck. Link to comment Share on other sites More sharing options...
anaconda Posted October 10, 2011 Share Posted October 10, 2011 I feel your pain! i has to send 2 silverburst sg's back to finally get a good one. i had them ship to the gc store and i personaly opened the boxes . i ask the store manager if gibson sold them factory seconds lol I am seeing a lot of defects latley from gibson it's just not acceptable to pay 1200+ for a guitar that is not perefct. when lower priced mex strats a epiphones have no flaws in the finish ect. hope the new one you get is good. i really like mine but almost gave up on ownng my first gibby Link to comment Share on other sites More sharing options...
ironlung40 Posted October 11, 2011 Share Posted October 11, 2011 I wish I had gotten here sooner. Since that guitar was new, I'd bet my left nut that you could have had that guitar sent to Gibson and they would have repaired and refinished the headstock. I contacted their custom shop about refinishing a headstock on an SG a few months ago, and the price they gave me was what I considered to be fair. So, you may have been able to work out a partial refund with MF and then paid for the repair, as Gibson could have sent you a quote on the total cost. I'm betting though, that big of a defect would have been covered under the Gibson warranty. With that it would have been a free repair. Even, so there still would have been a possibility of them just sending you a new guitar, depending on how severe that defect really is to the overall integrity of the neck. I'm sure your new guitar will be just as good. If it doesn't feel as good at first, have it setup, as that may make the difference. Lots of these guitars have shoddy setups out of the box, some have a good setup and those are the ones that feel the best. I try to never make a judgement on a guitar unless it is setup properly. Link to comment Share on other sites More sharing options...
StompIt Posted October 11, 2011 Author Share Posted October 11, 2011 Thanks again to everyone on this posting! You guys are very helpful. I did receive the replacement SG last week and it had yet another defect. I was checking the neck relief closely yesterday and saw what looked like a flake of wood. Upon closer inspection I realized that there are at least four areas on the fretboard where the rosewood is missing. Im not sure what would cause this in the Gibson process, but its not going to stay at my house. I looked over my old Les Paul just to make sure I wasnt crazy and its smooth as silk. On the second photo, there are actually two areas of flaked out wood on either side of the separated area (On the right side defect , right at the fretwire, is where I saw the lifted flake that caught my eye). Im going to send this one back for a refund. I'm really surprised about the lack of QC on these USA guitars. Im really not trying to complain or knock Gibson, because my LP has been one of my favorites over the years. Maybe I need to try a company like Wildwood who will thoroughly check over the guitar. Ralph https://lh6.googleusercontent.com/-LZ_2DrKOspM/TpDi9loflSI/AAAAAAAAiGs/cXxlyyjB62c/s800/DSC03846.JPG https://lh4.googleusercontent.com/-HlkfV16pXrM/TpDjTXPm8jI/AAAAAAAAiH4/cUOEfYAsYbo/s800/DSC03864.JPG https://lh4.googleusercontent.com/-EwXb7GLDeu0/TpDjD7D0WqI/AAAAAAAAiHA/KjuaDYMVYOo/s800/DSC03851.JPG Link to comment Share on other sites More sharing options...
BigKahune Posted October 11, 2011 Share Posted October 11, 2011 ..... I did receive the replacement SG last week and it had yet another defect. ..... Ouch! Not again. Sorry to read about that. I hope another retailer will do you better - Wildwood, Sweetwater, Fullers. Link to comment Share on other sites More sharing options...
Jeff-7 Posted October 11, 2011 Share Posted October 11, 2011 I can vouch for Sweetwater personally, great customer service and never had a single issue with them. Link to comment Share on other sites More sharing options...
ironlung40 Posted October 11, 2011 Share Posted October 11, 2011 I wouldn't buy another one, without going into an actual store and trying it out and inspecting first. That sucks, for sure. Don't give up on the SG, though. It's a great guitar. I'm so surprised that you've had these issues. The only "defect" I've seen out of any Gibson me or my friends have bought in the last 3-4 years (which is about 12 guitars) is, a poorly cut nut, and some VERY slight finish bleedover from the neck onto the binding........it was so slight though, it was a non-issue. Link to comment Share on other sites More sharing options...
Dallastx Posted October 12, 2011 Share Posted October 12, 2011 Sorry for your frustration and misfortune. I strongly believe in playing a guitar before I buy it. As I said before, I went looking for a SG with P90s. Played it, hated the action and tone. Played my Standard and bought it. D Link to comment Share on other sites More sharing options...
sig 21 Posted October 31, 2011 Share Posted October 31, 2011 Just received this same guitar that you sent back to Musicians friend. Very weird but I recognized the pics you posted. I removed the truss rod cover and I think it's only a defect in the black paint on the headstock not a crack. I got a great deal on this SG, and I love the way it plays. They sold it as a mint condition used guitar and I ended up getting it for $832.00. I think I am keeping this one Link to comment Share on other sites More sharing options...
ironlung40 Posted November 5, 2011 Share Posted November 5, 2011 Just received this same guitar that you sent back to Musicians friend. Very weird but I recognized the pics you posted. I removed the truss rod cover and I think it's only a defect in the black paint on the headstock not a crack. I got a great deal on this SG, and I love the way it plays. They sold it as a mint condition used guitar and I ended up getting it for $832.00. I think I am keeping this one Glad you're happy with it. But, it p's me off they that sold it as a mint condition used guitar. At least they were honest about the used part, but don't you think they should have disclosed the imperfection? This is why its best to try before you buy, "if possible". If I saw this guitar in the store with this imperfection, I could decide then and there if I could live with it or not, and hopefully get it a a lower price to make up for it. But, when you spend the top dollar and it comes that way, I think it is a raw deal. That is a pretty good price for you though, so tip of the hat if it is not an issue for you. Link to comment Share on other sites More sharing options...
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