rct Posted April 3, 2021 Share Posted April 3, 2021 2 hours ago, Violeiro said: This really bothers me.... I will try this. Fair? I sold the guitar for $4750. I will get $250 return fee. Upon inspection and making sure all is 100% I will put for sale and pass the fee to the new buyer less $50, and the next buyer pays shipping.... so have the guitar for sale for $4550 and buyer pays shipping. Of course forum rules will apply but if buyer has remorse then buyer also pays shipping back. Fair? Fair is both ends hold up. When I sell I have and am entitled to just as much of my expectations as the buyer. I don't expect some tee watt to just up and change his 4500 dollar mind, put MY guitar through yet another dance with death at the hands of USPS/UPS/FEDEX, and insult me with some friggin have to change a string bee ess. Seriously. I wouldn't do a dang thing. Product delivered as promised. Your tale of can't change a string doesn't cut it in the return department at my shop. rct Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 3, 2021 Share Posted April 3, 2021 All I would do is spend that money on probably another guitar. Which is what I think you did. Quote Link to comment Share on other sites More sharing options...
fortyearspickn Posted April 3, 2021 Share Posted April 3, 2021 I agree w/RCT. No where in the real world would someone be allowed a return for as ridiculous a reason as this. "Tire Pressure is Low." "Can't install batteries in the remote." If he told you he wanted to return it WITHIN your 2 day return policy - you are obligated to honor that. First, ensuring he agrees with the re-stocking fee provision. Otherwise - it's "Go pound sand." I personally think he ordered it without his wife's permission. But giving in just enables this type of behavior and encourages the decay of the moral fabric of the world. 1 Quote Link to comment Share on other sites More sharing options...
gmac Posted April 3, 2021 Share Posted April 3, 2021 I feel bad for purchaser he obviously has some sort of mental issue. Quote Link to comment Share on other sites More sharing options...
QuestionMark Posted April 3, 2021 Share Posted April 3, 2021 (edited) I suspect, as it appears you do, that some type of some kind of buyers remorse issue is present here. I know if I sold one of my guitars to someone, I’d want them to be happy with it, and not have the transaction be some kind of it’s all about only me transaction. If the person contacted me and, after I tried to work through it a bit with them, and they still wanted to return it to me in good condition, all within a reasonable period of buyer’s remorse time with buyer’s remorse symptoms, I think I’d agree to just go ahead and refund their monies upon receiving the instrument back. And, then I’d just try selling it, again. It’s not enabling behavior, it’s accommodating a remorseful buyer where a win-win seller/buyer situation didn’t occur in my book. QM aka “Jazzman” Jeff Edited April 3, 2021 by QuestionMark Quote Link to comment Share on other sites More sharing options...
Violeiro Posted April 3, 2021 Author Share Posted April 3, 2021 3 hours ago, QuestionMark said: I suspect, as it appears you do, that some type of some kind of buyers remorse issue is present here. I know if I sold one of my guitars to someone, I’d want them to be happy with it, and not have the transaction be some kind of it’s all about only me transaction. If the person contacted me and, after I tried to work through it a bit with them, and they still wanted to return it to me in good condition, all within a reasonable period of buyer’s remorse time with buyer’s remorse symptoms, I think I’d agree to just go ahead and refund their monies upon receiving the instrument back. And, then I’d just try selling it, again. It’s not enabling behavior, it’s accommodating a remorseful buyer where a win-win seller/buyer situation didn’t occur in my book. QM aka “Jazzman” Jeff I hear you. Part of me thinks like you, the other part is frustrated and want the buyer to go suck on lemon. It is a big thing to ship an expensive guitar. Also, nobody besides me ever touched the guitar as I bought new in the box, now I can no longer advertise as such. I will have to go get another card box to ship, I missed an opportunity to sell to another buyer within an hour or so of each other with the same offer.... I received the guitar this morning, absolutely nothing wrong with it. I shipped with light strings, he compared the sound of the strings against a Taylor, and then against his D42 (with medium strings), so of course they will sound different. So I gave him the option. I will send it back to him at his expense or he will give me 10% Quote Link to comment Share on other sites More sharing options...
Dave F Posted April 3, 2021 Share Posted April 3, 2021 (edited) I had a Les Paul I sold on EBay a couple months ago. A great looking Desert Burst standard. I had swapped out the pickups for some '57 plus, swapped out the tuners for some locking tuners, added a Bigsby with a vibramate , swapped out the TOM for a roller bridge upgraded the case and had a case cover. All the original parts were included and the guitar could be put back to stock. Once the buyer got it he made a claim requesting a return stating it was an Asian knock off. After I produced the original receipt, Gibson registration confirmation and shipping label he admitted he made a mistake. I did take a back and resold it. Edited April 4, 2021 by Dave F Quote Link to comment Share on other sites More sharing options...
BoSoxBiker Posted April 3, 2021 Share Posted April 3, 2021 2 hours ago, Violeiro said: I hear you. Part of me thinks like you, the other part is frustrated and want the buyer to go suck on lemon. It is a big thing to ship an expensive guitar. Also, nobody besides me ever touched the guitar as I bought new in the box, now I can no longer advertise as such. I will have to go get another card box to ship, I missed an opportunity to sell to another buyer within an hour or so of each other with the same offer.... I received the guitar this morning, absolutely nothing wrong with it. I shipped with light strings, he compared the sound of the strings against a Taylor, and then against his D42 (with medium strings), so of course they will sound different. So I gave him the option. I will send it back to him at his expense or he will give me 10% Awesome!!! 😈 I love it. He's got a D-42 and can't change strings, and all of this is your problem? A GF I had from NJ a long, long, long time ago taught me a phrase that fits. It went something like, "Cut me a ******* USDA Whole ******-******* break!" Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 3, 2021 Share Posted April 3, 2021 (edited) Tell him to kindly fuk the fuk off. He's a big boy and bought a guitar all on his own and can now resell if he chooses due to the fact that it is now his and can do whatever he wants with it. Tell him not to contact you any more and enjoy the guitar that you can't change strings on. Edited April 4, 2021 by Sgt. Pepper 1 Quote Link to comment Share on other sites More sharing options...
dhanners623 Posted April 4, 2021 Share Posted April 4, 2021 While tuning during a show, Steve Earle will sometimes say of a guitar, "It was in tune when I bought it...." But he says it as a joke. My off-the-wall guess: He bought the guitar without telling his wife/girlfriend, and she found out. Absent a bona fide issue with the guitar, he had to make something up in an attempt to return it. He could fix things with his wife/girlfriend or look stupid to a stranger, and most of us will pick the "look stupid to a stranger" option every time. If he bought a car and got buyer's remorse, would he try to get a refund on the car by claiming he doesn't know how to put gas in it? 1 Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 4, 2021 Share Posted April 4, 2021 (edited) 8 minutes ago, dhanners623 said: While tuning during a show, Steve Earle will sometimes say of a guitar, "It was in tune when I bought it...." But he says it as a joke. My off-the-wall guess: He bought the guitar without telling his wife/girlfriend, and she found out. Absent a bona fide issue with the guitar, he had to make something up in an attempt to return it. He could fix things with his wife/girlfriend or look stupid to a stranger, and most of us will pick the "look stupid to a stranger" option every time. If he bought a car and got buyer's remorse, would he try to get a refund on the car by claiming he doesn't know how to put gas in it? Or he could grow a d-ick and accept the fact that he made an adult decision. Edited April 4, 2021 by Sgt. Pepper Quote Link to comment Share on other sites More sharing options...
dhanners623 Posted April 4, 2021 Share Posted April 4, 2021 2 minutes ago, Sgt. Pepper said: Or he could grow a d-ick and accept the fact that he made an adult decision. Yeah, let's bring genitalia into it. Makes sense. Because we haven't piled on the buyer enough.... What if the buyer is female, though? 1 Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 4, 2021 Share Posted April 4, 2021 (edited) 8 minutes ago, dhanners623 said: Yeah, let's bring genitalia into it. Makes sense. Because we haven't piled on the buyer enough.... What if the buyer is female, though? I guess grow a vagina then and accept she made an adult decision. The buyer is an a-ss clown. That is the most ludicrous excuse I have ever heard for trying to return a guitar. The D string was a bit dead, so the guitar was not as described. That is legendary. I think you should give him or her a hug. Edited April 4, 2021 by Sgt. Pepper Quote Link to comment Share on other sites More sharing options...
dhanners623 Posted April 4, 2021 Share Posted April 4, 2021 Yeah, whatever. Quote Link to comment Share on other sites More sharing options...
fortyearspickn Posted April 4, 2021 Share Posted April 4, 2021 Dhann. When all you have is a hammer, every problem looks like a nail. Quote Link to comment Share on other sites More sharing options...
BoSoxBiker Posted April 4, 2021 Share Posted April 4, 2021 (rhetorical)Why is it most of our threads end in some asinine argument with a style of speaking that used to be reserved for shock-jocks from the 80's and 90's? (end rhetorical) It was an interesting thread. 1 Quote Link to comment Share on other sites More sharing options...
Leonard McCoy Posted April 4, 2021 Share Posted April 4, 2021 (edited) This seems like a big hoax. But then again, boutique buyers never surprise me anymore. Perhaps he should rather have bought it as a wall hanger if he can't even change guitar strings. Edited April 4, 2021 by Leonard McCoy Quote Link to comment Share on other sites More sharing options...
Dave F Posted April 4, 2021 Share Posted April 4, 2021 Maybe he figures if he pays $4750 for a used guitar (I'm assuming it's not a vintage) and taking the risk of using pay-pal friends with no guarantee, the thing should at least have a fresh set of strings on it. I would offer a $50 refund to cover the cost of having a new set put on. Quote Link to comment Share on other sites More sharing options...
IanHenry Posted April 4, 2021 Share Posted April 4, 2021 Whichever guitar he buys to replace it he'll have to change the string's at some point. Regarding taking it to a shop to get the strings changes, it's like taking a car back because a garage can't fit in a service for a few weeks. The blokes an idiot. Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 4, 2021 Share Posted April 4, 2021 (edited) 6 hours ago, Leonard McCoy said: This seems like a big hoax. But then again, boutique buyers never surprise me anymore. Perhaps he should rather have bought it as a wall hanger if he can't even change guitar strings. Why do you need the affirmation of a bunch of us in this situation. Are you going to make a list and if more say tell him/her to stick it, you will that, or if more say "Have pity on the guy/girl and take it back" you will do that. Other than that fact that the guy made those claims makes for a humorous anecdote you can tell your friends and family, but other than that the guy/girl bought a guitar and boo hoo you may not want it now, but if it came undamaged and as described then its game over, you bought a guitar and it's now yours, have nice day, and enjoy it or, sell it, or Pete Townshend it, but the fact of the matter is he./she now owns it, and you have over 4k that probably got deposited to your Pay Pal account. It's like buying a car eventually have have to put gas in it or charge it if its a Tesla, and if you can't do that on your own I guess your SOL. See I even used common sense and didn't go all Shock Jock on you guys. Edited April 4, 2021 by Sgt. Pepper Quote Link to comment Share on other sites More sharing options...
Violeiro Posted April 4, 2021 Author Share Posted April 4, 2021 (edited) I don’t even know if I fell bad for the guy or not.... he definitely should stick to buying guitar at a GC near by. Now water under the bridge. I did not take the 10% out of the guitar, I did take 5% and my shipping costs. The guitar is back for sale and I am using most of the fee to give extra discount to the next buyer (on the price I sold him for). Edited April 4, 2021 by Violeiro Quote Link to comment Share on other sites More sharing options...
BoSoxBiker Posted April 4, 2021 Share Posted April 4, 2021 1 hour ago, Sgt. Pepper said: Why do you need the affirmation of a bunch of us in this situation. Are you going to make a list and if more say tell him/her to stick it, you will that, or if more say "Have pity on the guy/girl and take it back" you will do that. Other than that fact that the guy made those claims makes for a humorous anecdote you can tell your friends and family, but other than that the guy/girl bought a guitar and boo hoo you may not want it now, but if it came undamaged and as described then its game over, you bought a guitar and it's now yours, have nice day, and enjoy it or, sell it, or Pete Townshend it, but the fact of the matter is he./she now owns it, and you have over 4k that probably got deposited to your Pay Pal account. It's like buying a car eventually have have to put gas in it or charge it if its a Tesla, and if you can't do that on your own I guess your SOL. See I ever used common sense and didn't go all Shock Jock on you guys. Hugs and high-fives!!! 😎 1 Quote Link to comment Share on other sites More sharing options...
Sgt. Pepper Posted April 4, 2021 Share Posted April 4, 2021 Just now, BoSoxBiker said: Hugs and high-fives!!! 😎 Only if it is socially distanced with our masks on during a Zoom call. 1 Quote Link to comment Share on other sites More sharing options...
Leonard McCoy Posted April 5, 2021 Share Posted April 5, 2021 I know Reverb fees (and now eBay too) are rough because they recently raised them, but I would have stuck to selling through Reverb nonetheless. That way the sale would have gone through just fine. Quote Link to comment Share on other sites More sharing options...
kidblast Posted April 5, 2021 Share Posted April 5, 2021 Wow, just when you think you're heard just about everything, a post like this pops up.. Quote Link to comment Share on other sites More sharing options...
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